Privacy Policy

Last updated: August 21, 2026

SEMA Rewards Private Limited ("we", "us", or "our") operates SEMA (the "Platform"). This Privacy Policy describes how we collect, use, and share your personal information when you use our website, mobile application, and services.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

  • Account Information: When you sign up, we collect your name, email address, profile photo, and external account identifiers (such as Google OAuth profile details).
  • Campaign and Clip Data: If you use our services as a Clipper, we collect information about the video clips you submit, including social media links, view count, and related metrics.
  • Payment Information: To process your rewards and payouts, we collect payment destination details, such as bank accounts, e-wallets, or other payment gateways you choose to link.
  • Technical and Usage Data: We automatically collect technical information such as your IP address, browser type, operating system, and pages visited on our Platform.
  • Fraud Prevention Data: When you submit a video or request a payout, we record the IP address and device information of that request and keep it linked to your account for 90 days, after which it is deleted automatically. We use it only to detect one person operating several accounts and to review disputed payouts. It is reviewed by our platform administrators, never published, and never shared with brands.
  • Discord Handle: If you choose to provide your Discord username, we store it so we can reach you in our community server and match your account there. This field is optional and you can clear it at any time from your profile settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Platform and services.
  • To verify clip submissions, calculate views, and process your payouts.
  • To communicate with you, including sending updates, newsletters, and support messages.
  • To ensure compliance with our Terms of Service and protect against fraud, abuse, or unauthorized activity.
  • To analyze and improve our services, user experience, and platform security.

3. Data Protection and Security

We are committed to securing your personal data. We implement standard security measures, including HTTPS/TLS encryption and secure data hashing, to protect your information from unauthorized access, loss, or alteration. Our database is hosted securely in regional cloud facilities.

We keep personal data only as long as it serves the purpose it was collected for. Fraud prevention records (IP address and device information) are deleted automatically 90 days after they are recorded. Account, campaign, and payout records are kept while your account is active and for as long as tax and accounting rules require after that.

4. Sharing Your Information

We do not sell your personal data. We may share your information under the following limited circumstances:

  • With Brands and Campaigns: If you participate in a brand's campaign, your public social media clips, views, and creator handle may be visible to the campaign owner for verification.
  • Service Providers: We may share data with trusted third-party services that help us run our platform, process payments, or perform technical analysis.
  • Legal Requirements: We may disclose your information if required to do so by Singapore law or in response to valid requests by public authorities.

5. Your Rights and Data Deletion

You have the right to access, correct, or request the deletion of your personal data at any time. If you wish to delete your account or request data deletion, please contact us at:

  • Email: bjorn@semarewards.com
  • Subject: Data Deletion Request

We will process your deletion request within 30 business days, subject to our legal obligations to retain certain records.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • SEMA Rewards Private Limited
  • Address: Singapore
  • Phone: +6281311735255
  • Email: bjorn@semarewards.com